FirstSeed Notes User Guide
Data Sync
Sync Method
Enable data sync by going to Settings > Sync > Data Sync in the app. This is a Pro feature. App data is stored in your iCloud.
Data sync can also be used as a data backup. You can restore data when reinstalling the app or switching devices.
Troubleshooting
If "Network Error" is displayed at the bottom of the notebook list screen, check your internet connection and try again. If using carrier data, try in an area with better signal.
If "Account Error" is displayed at the bottom of the notebook list screen, there is an issue with your iCloud account. On iPhone and iPad, tap the account icon at the top of the Settings app and enter any required information if prompted for a password. Also, iCloud Drive storage may be insufficient. On the same screen, tap "iCloud" to check iCloud Drive capacity. On Mac, open System Preferences, click "Apple ID", and enter any required information if prompted for a password. Also, iCloud Drive storage may be insufficient. Select "iCloud" from account settings and check "iCloud Drive" capacity.
If "iCloud Error" is displayed at the bottom of the notebook list screen, the iCloud server may be down. If the issue persists, contact Apple.
If "Not Logged In" is displayed at the bottom of the notebook list screen, you may not be logged in with your Apple ID. On iPhone and iPad, tap the account icon at the top of the Settings app and log in with the correct account. If you are logged in correctly, iCloud Drive may be turned off. On the same screen, tap "iCloud" and make sure "iCloud Drive" is turned on. On Mac, open System Preferences, click "Apple ID", and log in with the correct account. If you are logged in correctly, iCloud Drive may be turned off. Select "iCloud" from account settings and make sure "iCloud Drive" is turned on.
If "Server Overload" is displayed at the bottom of the notebook list screen, the iCloud server is overloaded. Please wait and try again later.
If a shared notebook does not appear on the notebook list screen after sync completes, enable Settings > Sync > Shared Data Sync in the app.
If "Turn on iCloud" is displayed when tapping or clicking a shared link, you may not be logged in with your Apple ID or iCloud Drive may be disabled. Log in with your Apple ID and enable iCloud Drive. If the "iCloud Drive" option does not appear in the Settings app, try turning on iCloud Mail, installing Apple's "Files" app from the App Store, or tapping "Manage Account Storage" or clicking the "Manage" button on the iCloud account screen in the Settings app.
If the latest data is not reflected after sync completes, enable Settings > Sync > Reset Token in the app. This process takes time.